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4.3.2 A Rough Meeting


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Published: 5.31.2025
Level 2   |   Time: 2:10
Accent: British, American

Shaun introduces the concept of reverse coaching to the junior staff.
You can buy the textbook for these videos on [ Amazon ] or on [ the Pearson website].


triangle Directions 목표 Direcciones Instruções


  1. READ the VOCABULARY + BACKGROUND

    It is important to read the vocabulary and background before you watch the video. This will improve your ability to understand the video. It will also help you understand how the new vocabulary is used naturally.

  2. WATCH the VIDEO

    The first time you watch the video, just try to understand the overall situation.

  3. ANSWER the QUESTIONS

    First, try to answer all the questions from memory. Then rewatch the video and try to answer the questions that you missed.

  4. WATCH and READ the SCRIPT

    Watch the video again while you read the script. Reading and listening at the same time will help you hear each individual word and improve your listening accuracy.

  5. DO the ACTIVITIES

    There are several different activities that focus on listening accuracy, pronunciation, vocabulary, grammar, and sentence structure.

  1. LEA el VOCABULARIO y ANTECEDENTES.

    Es importante leer el vocabulario y los antecedentes antes de ver el video. Esto mejorará su capacidad para comprender el video. También le ayudará a comprender cómo se usa el nuevo vocabulario de forma natural.

  2. VER el VIDEO

    La primera vez que vea el video, intente comprender la situación general.

  3. RESPONDE a las PREGUNTAS

    Primero intente responder todas las preguntas de memoria. Luego, vuelva a ver el video e intente responder las preguntas que se perdió.

  4. MIRAR Y LEER

    Mire el video nuevamente mientras lee el guión. Leer y escuchar al mismo tiempo lo ayudará a escuchar cada palabra individual y mejorará su precisión auditiva.

  5. HACER LAS ACTIVIDADES

    Hay una serie de actividades diferentes que se centran en la precisión auditiva, la pronunciación, el vocabulario, la gramática y la estructura de las oraciones.

  1. 어휘와 배경 읽기

    비디오를 보기 전에 어휘와 배경을 읽는 것이 중요합니다. 이렇게 하면 비디오를 이해하는 능력이 향상됩니다. 또한 새로운 어휘가 어떻게 자연스럽게 사용되는지 이해하는데 도움이됩니다.

  2. 비디오 보기

    비디오를 처음 볼 때 전체 상황을 이해하려고 노력하세요.

  3. 문제에 답하기

    먼저 모든 질문에 답을 해보세요. 그런 다음 비디오를 다시보고 놓친 질문에 답해보세요.

  4. 비디오 보면서 대본 읽기

    대본을 읽는 동안 비디오를 다시 보세요. 읽기와 듣기를 동시에 하면 각각의 단어를 듣고, 듣기 정확도를 향상시킬 수 있습니다.

  5. 액티비티 하기

    듣기 정확도, 발음, 어휘, 문법 및 문장 구조에 초점을 맞춘 다양한 액티비티가 있습니다.

  1. LER o VOCABULÁRIO + FUNDO

    É importante ler o vocabulário e o histórico antes de assistir ao vídeo. Isso melhorará sua capacidade de entender o vídeo. Também ajudará você a entender como o novo vocabulário é usado naturalmente.

  2. ASSISTA ao VÍDEO

    Na primeira vez que assistir ao vídeo, tente entender a situação geral.

  3. RESPONDA às PERGUNTAS

    Primeiro, tente responder todas as perguntas de memória. Em seguida, assista novamente ao vídeo e tente responder às perguntas que você errou.

  4. ASSISTA e LEIA o SCRIPT

    Assista ao vídeo novamente enquanto lê o roteiro. Ler e ouvir ao mesmo tempo ajudará você a ouvir cada palavra individualmente e a melhorar sua precisão auditiva.

  5. FAÇA as ATIVIDADES

    Existem várias atividades diferentes que se concentram na precisão auditiva, pronúncia, vocabulário, gramática e estrutura da frase.

triangle Vocabulary 어휘 Vocabulário Vocabulario


  • ☐ ☐ ☐ ideally [adv] - in the best situation
  • ☐ ☐ ☐ say [exp] - for example
  • ☐ ☐ ☐ interrupt [v] - stop someone while they are talking
  • ☐ ☐ ☐ a tech guru [n] - a person who knows a lot about technology
  • ☐ ☐ ☐ approve [v] - say yes to something
  • ☐ ☐ ☐ run (a company) [v] - be in charge of (a company)
  • ☐ ☐ ☐ find time [exp] - make space in your schedule
  • ☐ ☐ ☐ rush into (s/t) [phv] - do (something) too quickly
  • ☐ ☐ ☐ immediate [adj] - happening right now
  • ☐ ☐ ☐ a salary [n] - money you get paid every month for your job
  • ☐ ☐ ☐ disappointed [adj] - unhappy because something didn’t go well
  • ☐ ☐ ☐ react [v] - act or feel because of something
  • ☐ ☐ ☐ It’s going ahead. [exp] - It will happen as it was planned.

[n] - noun,  [v] - verb,  [phv] - phrasal verb,  [adj] - adjective,  [exp] - expression



triangle Background 배경 O fundo Antecedentes


Shaun from Pearson Thiago from Pearson Jasmine from Pearson
Shaun Thiago Jasmine

  • TGC is an HR consultancy firm based in Dublin, Ireland.
  • Shaun is a senior consultant.
  • Jasmine, Thiago, Mike, and Ethan are in junior positions.

triangle Questions 문제 Questões Preguntas


  1. What is the main purpose of the meeting?
    To discuss a new coaching project
    To plan a team-building event
    To train new staff members

  2. Why does Ethan interrupt Shaun at the beginning?
    He wants to know why they weren't consulted.
    He is confused about the meeting location.
    He wants to leave the meeting early.

  3. What does Shaun ask Thiago about?
    If he has talked to Lyanna about the project yet
    Whether the technology for the project is ready
    Who he wants to work with

  4. What is Mike’s reaction to Shaun’s announcement?
    He is surprised that a decision was already made.
    He is excited and ready to begin.
    He wants to work with Graham.

  5. How does Shaun describe the time commitment required?
    Half a day every Friday
    30 minutes per day
    An hour a week

  6. What concern does Jasmine raise?
    She doesn't like the way the project was planned.
    She feels unqualified to coach the senior staff.
    The project will be too time-consuming.

  7. How does Shaun respond to the team’s concerns?
    He insists the project is moving forward.
    He agrees to delay the decision.
    He offers more training.

  8. What does Thiago ask about?
    Additional payment for the work
    The timeline of the project
    Who his partner will be

  9. What is Shaun’s final attitude in the meeting?
    Supportive and understanding
    Disappointed and demanding
    Indifferent and neutral



triangle Dialogue Practice 대화 연습 Prática de Diálogo Práctica de diálogo


Directions: Practice reading the script. Then Hide parts of the conversation and try to repeat the script from memory.

Instrucciones: Practica leyendo el guion. Luego haz clic en Hide para ocultar algunas de las expresiones y trata de repetir la conversación de memoria.

Instruções:: Pratique lendo o roteiro. Em seguida, clique em Ocultar para esconder algumas das expressões e tente repetir a conversa de memória.

지시 사항 : 스크립트를 읽는 연습을 하세요. 그런 다음 Hide 를 클릭하여 일부 표현을 숨기고 대화를 기억해서 반복해 보세요.



  • Shaun:
    Ideally, you’d meet with the director, say, once a week. What do you think? Sounds good? Great.
  • Ethan:
    Shaun, sorry to interrupt, but I thought we were here to discuss this?
  • Shaun:
    We are. We’re discussing how to do it. Thiago, you’re our tech guru. Do you want to work with Lyanna?
  • Mike:
    So, we’re doing this? You’ve already made the decision?
  • Shaun:
    Well yes. Lyanna has approved it. Come on. It’ll be fun. You get to work with the people running the company. It’s great for your career.
  • Thiago:
    Sorry, Shaun, but how do we find time for this? We’re all really busy.
  • Shaun:
    It’s an hour a week, that’s all.
  • Jasmine:
    Shaun. We’re not trained coaches. I’m not sure I’d be comfortable working with people like Lyanna and Graham.
  • Ethan:
    Look, Shaun, let’s not rush into anything. We don’t have to take an immediate decision on this. Can we go away and think about it?
  • Shaun:
    Think about what? These people pay your salaries. They need your help. It’s that simple.
  • Thiago:
    Will we get paid extra? I’m just asking.
  • Shaun:
    I’m disappointed, guys. Really disappointed. I have a great idea, and this is how you react.


    Anyway, I’ve told Lyanna about it. It’s going ahead. So, you can either like it or learn to like it.


    Right. Who’s going to work with Graham?



triangle Sentence Building 문장 만들기 Construção de sentença Construcción de oraciones


Directions: Write sentences about the video clip using the words given. You can change the word form or add words, but you cannot change the word order. Use a present time frame (tense).
( ) = optional   [ ] = necessary

Instrucciones: Escriba oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de la palabra o agregar palabras, pero no puede cambiar el orden de las palabras. Usa el tiempo presente.

Instruções: Escribe oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de las palabras o agregar palabras, pero no puede cambiar el orden de las palabras. Usa tiempo presente.

지시 : 주어진 단어를 사용하여 비디오 클립에 대한 문장을 씁니다. 어형을 변경하거나 단어를 추가할 수 있지만 어순은 변경할 수 없습니다. 현재 시제를 사용합니다.



Sentence 1

at / staff / meeting / Shaun / introduce / new / *initiative / which / he / call / reverse / coach


At a staff meeting, Shaun introduces a new initiative, which he calls reverse coaching.


* an initiative (n): a new project, program, or plan



Sentence 2

in / this / plan / junior / staff / member / will / meet / company / director / once / week


In this plan, (the) junior staff members will meet (with) (the) company directors once [a/per] week.



Sentence 3

Ethan / interrupt / and / point / out / they / not / actual / discuss / idea / yet


Ethan interrupts and points out (that) they haven’t actually discussed the idea yet.



Sentence 4

Shaun / basic / ignore / him / and / ask / Thiago / he / want / work / Lyanna


Shaun basically ignores him and asks Thiago [if/whether] he wants to work with Lyanna.



Sentence 5

Mike / ask / decision / already / be / make


Mike asks [whether/if] the decision has already been made.



Sentence 6

Thiago / think / they / not / enough / time


Thiago thinks (that) they [don't/won't] have enough time.



Sentence 7

Jasmine / say / she / uncomfortable / coach / senior / staff / without / train


Jasmine says (that) she [is/feels] uncomfortable coaching (the) senior staff without training.



Sentence 8

then / Ethan / suggest / they / take / some / time / think / it / before / rush / any / decision


Then Ethan suggests (that) they take some time to think about it before rushing into any decision.
Then Ethan suggests (that) they take some time to think about it before they rush into any decision.



Sentence 9

Shaun / angry / respond / director / pay / salary / and / need / help


Shaun angrily responds (that) the directors [pay/are paying] their salaries and need their help.



Sentence 10

when / Thiago / ask / about / extra / pay / Shaun / express / disappointment / and / say / plan / go / ahead / regardless


When Thiago asks about extra pay, Shaun expresses disappointment and says (that) the plan [is going/will go] ahead regardless.



triangle Listen & Repeat 듣고 따라하기 Ouça e repita Escuchar y repetir


Directions: Play the audio clip and try to repeat what you hear. Click "Show" to see the text.

Instrucciones: Reproduce el clip de audio e intenta repetir lo que escuchas. Haga clic en "Show" para ver el texto.

Instruções: Reproduzca el clip de audio e intente repetir lo que escucha. Haga clic en "Mostrar" para ver el texto.

지시 사항 : 오디오 클립을 재생하고 들리는 내용을 반복해 보십시오. 텍스트를 보려면 "Show" 를 클릭하십시오.


Clip 1

Ideally, you’d meet with the director, say, once a week.



Clip 2

Sorry to interrupt, but I thought we were here to discuss this?



Clip 3

So Thiago, you’re our tech guru. Do you want to work with Lyanna?



Clip 4

Come on. It’ll be fun.



Clip 5

You get to work with the people running the company.



Clip 6

How do we find time for this? We’re all really busy.



Clip 7

I’m not sure I’d be comfortable working with people like Lyanna and Graham.



Clip 8

Let’s not rush into anything.



Clip 9

Can we go away and think about it?



Clip 10

Think about what? These people pay your salaries.



Clip 11

Will we get paid extra? I’m just asking...



Clip 12

I have a great idea, and this is how you react.



Clip 13

I’ve told Lyanna about it. It’s going ahead.



Clip 14

So, you can either like it or learn to like it.



triangle Discussion 논의 Questões de discussão Discusión


  1. How would you describe Shaun’s leadership style in this meeting?
    ↪ Use: Shaun’s leadership style seems...
    ↪ Use: Shaun appears to be...
  2. What are the main concerns raised by the team members?
    ↪ Use: The team is mainly concerned about...
    ↪ Use: They’re also worried about...
    ↪ Use: They have a number of concerns. One is...
  3. Do you think these concerns are valid?
    ↪ Use: Yes, absolutely. The team deserves to...
    ↪ Use: Partially. On the one hand,...   On the other hand,...
    ↪ Use: Not really. I think the team is overreacting because...
  4. Do you think Shaun should have consulted the team before telling Lyanna that the project was going ahead?
    ↪ Use: Definitely. It’s a team project, and everyone should have...
    ↪ Use: No, I don’t think it was necessary because...
    ↪ Use: Ideally, yes, but Shaun may have had to give an answer quickly. Nonetheless, he should have at least...
  5. How could this situation have been handled differently to improve collaboration and morale?
    ↪ Use: I think he should have...
    ↪ Use: Shaun could have done a few things differently. To start, he could have...
    ↪ Use: I think it would have been better if Shaun had... That way, the staff would(n't) have...

triangle Script 대본 Roteiro Guion


Shaun: Ideally, you’d meet with the director, say, once a week. What do you think? Sounds good? Great. So...

Ethan: Shaun, sorry to interrupt, but I thought we were here to discuss this?

Shaun: We are. We’re discussing how to do it. So Thiago, you’re our tech guru. Do you want to work with Lyanna?

Mike: So we’re doing this? You’ve already made the decision?

Shaun: Well yes. Lyanna has approved it. Come on. It’ll be fun. You get to work with the people running the company. It’s great for your career.

Thiago: Sorry, Shaun, but how do we find time for this? We’re all really busy.

Shaun: It’s an hour a week, that’s all.

Jasmine: Um, Shaun. We’re not trained coaches. I’m not sure I’d be comfortable working with people like Lyanna and Graham.

Ethan: Look, Shaun, let’s not rush into anything. We don’t have to take an immediate decision on this. Can we go away and think about it?

Shaun: Think about what? These people pay your salaries. They need your help. It’s that simple.

Thiago: Will we get paid extra? I’m just asking...

Shaun: I’m disappointed, guys. Really disappointed. I have a great idea, and this is how you react./ Anyway, I’ve told Lyanna about it. It’s going ahead. So, you can either like it or learn to like it. Right. Who’s going to work with Graham?

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