Learn English with The IT Crowd

#1. The New Manager


icon
Published: 11 Apr 2021   [ UPDATED MAR 2026 ]
Level 4 (B1+)   |   Time: 4:09
Accent: British

Improve your English with an ESL listening lesson from The IT Crowd. Jen gets hired to manage the IT department because of her strong computer skills.


Directions 이용안내 Direcciones Instruções Інструкції


  1. READ the VOCABULARY + BACKGROUND

    It is important to read the vocabulary and background before you watch the video. This will improve your ability to understand the video. It will also help you understand how the new vocabulary is used naturally.

  2. WATCH the VIDEO

    The first time you watch the video, just try to understand the overall situation.

  3. ANSWER the QUESTIONS

    First, try to answer all the questions from memory. Then rewatch the video and try to answer the questions that you missed.

  4. WATCH and READ the SCRIPT

    Watch the video again while you read the script. Reading and listening at the same time will help you hear each individual word and improve your listening accuracy.

  5. DO the ACTIVITIES

    There are several different activities that focus on listening accuracy, pronunciation, vocabulary, grammar, and sentence structure.

  1. LEA el VOCABULARIO y ANTECEDENTES.

    Es importante leer el vocabulario y los antecedentes antes de ver el video. Esto mejorará su capacidad para comprender el video. También le ayudará a comprender cómo se usa el nuevo vocabulario de forma natural.

  2. VER el VIDEO

    La primera vez que vea el video, intente comprender la situación general.

  3. RESPONDE a las PREGUNTAS

    Primero intente responder todas las preguntas de memoria. Luego, vuelva a ver el video e intente responder las preguntas que se perdió.

  4. MIRAR Y LEER

    Mire el video nuevamente mientras lee el guión. Leer y escuchar al mismo tiempo lo ayudará a escuchar cada palabra individual y mejorará su precisión auditiva.

  5. HACER LAS ACTIVIDADES

    Hay una serie de actividades diferentes que se centran en la precisión auditiva, la pronunciación, el vocabulario, la gramática y la estructura de las oraciones.

  1. 어휘와 배경 읽기

    비디오를 보기 전에 어휘와 배경을 읽는 것이 중요합니다. 이렇게 하면 비디오를 이해하는 능력이 향상됩니다. 또한 새로운 어휘가 어떻게 자연스럽게 사용되는지 이해하는데 도움이됩니다.

  2. 비디오 보기

    비디오를 처음 볼 때 전체 상황을 이해하려고 노력하세요.

  3. 문제에 답하기

    먼저 모든 질문에 답을 해보세요. 그런 다음 비디오를 다시보고 놓친 질문에 답해보세요.

  4. 비디오 보면서 대본 읽기

    대본을 읽는 동안 비디오를 다시 보세요. 읽기와 듣기를 동시에 하면 각각의 단어를 듣고, 듣기 정확도를 향상시킬 수 있습니다.

  5. 액티비티 하기

    듣기 정확도, 발음, 어휘, 문법 및 문장 구조에 초점을 맞춘 다양한 액티비티가 있습니다.

  1. LER o VOCABULÁRIO + FUNDO

    É importante ler o vocabulário e o histórico antes de assistir ao vídeo. Isso melhorará sua capacidade de entender o vídeo. Também ajudará você a entender como o novo vocabulário é usado naturalmente.

  2. ASSISTA ao VÍDEO

    Na primeira vez que assistir ao vídeo, tente entender a situação geral.

  3. RESPONDA às PERGUNTAS

    Primeiro, tente responder todas as perguntas de memória. Em seguida, assista novamente ao vídeo e tente responder às perguntas que você errou.

  4. ASSISTA e LEIA o SCRIPT

    Assista ao vídeo novamente enquanto lê o roteiro. Ler e ouvir ao mesmo tempo ajudará você a ouvir cada palavra individualmente e a melhorar sua precisão auditiva.

  5. FAÇA as ATIVIDADES

    Existem várias atividades diferentes que se concentram na precisão auditiva, pronúncia, vocabulário, gramática e estrutura da frase.

  1. ПРОЧИТАЙТЕ СЛОВНИК і ОСНОВНУ ІНФОРМАЦІЮ

    Важливо прочитати словник і основну інформацію перед переглядом відео. Це покращить вашу здатність розуміти відео. Це також допоможе вам зрозуміти, як нова лексика використовується природно.

  2. ПЕРЕГЛЯНЬТЕ ВІДЕО

    Коли дивитеся відео вперше, просто намагайтеся зрозуміти загальну ситуацію.

  3. ВІДПОВІДАЙТЕ НА ЗАПИТАННЯ

    Спочатку спробуйте відповісти на всі запитання з пам'яті. Потім перегляньте відео ще раз і спробуйте відповісти на запитання, які ви пропустили.

  4. ПЕРЕГЛЯНЬТЕ і ПРОЧИТАЙТЕ СЦЕНАРІЙ

    Перегляньте відео ще раз, читаючи сценарій. Читання і слухання одночасно допоможе вам почути кожне окреме слово і покращити точність сприйняття на слух.

  5. ВИКОНАЙТЕ ЗАВДАННЯ

    Існує кілька різних завдань, які зосереджені на точності сприйняття на слух, вимові, лексиці, граматиці та структурі речень.

Vocabulary 어휘 Vocabulário Vocabulario Словник


Check the words you already know. Marca las palabras que ya conoces. Marque as palavras que você já conhece. 이미 아는 단어에 체크하세요. Позначте слова, які ви вже знаєте.

  • ☐ ☐ ☐ IT n. - Information Technology (computer stuff)
  • ☐ ☐ ☐ a C.V. n. - a Curriculum Vitae - a short written description of your education, qualifications, previous jobs (a resume)
  • ☐ ☐ ☐ That's settled! exp. - That is clear. It has been decided!
  • ☐ ☐ ☐ nerds n. - a person, especially a man, who is not attractive and is socially awkward
  • ☐ ☐ ☐ turn on phv. - give power to a machine
  • ☐ ☐ ☐ turn off phv. - remove power from a machine
  • ☐ ☐ ☐ glow v. - make (not bright) light
  • ☐ ☐ ☐ a reboot n. - switching off a computer and then starting it again immediately
  • ☐ ☐ ☐ Tolstoy n. - a famous Russian writer (who wrote War and Peace)
  • ☐ ☐ ☐ be engaged in (something) exp. - be busy doing (something)
  • ☐ ☐ ☐ disturb v. - bother
  • ☐ ☐ ☐ a signal n. - an action that gives information to do something
  • ☐ ☐ ☐ shut up phv. - be quiet
  • ☐ ☐ ☐ the head of a department exp. - the leader of a part of a company
  • ☐ ☐ ☐ certainly adv. - definitely
  • ☐ ☐ ☐ sort (something) out phv. - deal with or fix a problem

n. - noun,    v. - verb,    phv. - phrasal verb,    adj. - adjective,    exp. - expression



Background 배경 O fundo Antecedentes Контекст


picture picture picture
Jen Roy Moss
  • Roy and Moss are technical support people (IT experts) for a large company.
  • Jen has just been hired to work in this large company.
  • Jen is being interviewed by the CEO.

Questions 문제 Questões Preguntas Запитання


  1. This is Jen's first day at the company.
    True
    False

  2. Jen wrote that she has a lot of experience with computers in her C.V.
    True
    False

  3. Jen has a lot of experience with computers.
    True
    False

  4. The CEO doesn't believe that Jen knows about computers.
    True
    False

  5. The person who calls Roy has a serious computer problem.
    True
    False

  6. Roy tells the person (on the phone) to turn their computer off and on again.
    True
    False

  7. Roy is talking to a man.
    True
    False

  8. Roy and Moss were talking about a book written by Tolstoy.
    True
    False

  9. Many people visit the IT department.
    True
    False

  10. Roy wants Moss to shut up.
    True
    False

  11. The CEO notified Roy and Moss that Jen would be the new manager.
    True
    False

  12. Moss was the head of the IT department.
    True
    False

  13. Roy was the head of the IT department.
    True
    False

Score:



Vocabulary Review 어휘 검토 Revisão de vocabulário Vocabulario revisión Огляд лексики


Directions: What expressions from the video have the same meaning as the highlighted expressions in the sentences below?

Instrucciones: ¿Qué expresiones del video tienen el mismo significado que las expresiones destacadas en las oraciones siguientes?

Instruções: Quais expressões do vídeo têm o mesmo significado que as expressões destacadas nas frases abaixo?

지시 사항: 아래 문장에서 강조된 표현과 같은 의미를 가진 표현을 영상에서 찾아보세요.

Інструкції: Які вирази з відео мають те саме значення, що й виділені вирази в реченнях нижче?


  1. Well, you certainly seem to know your stuff. That's [ decided, finalized ].

    [ settled ]



  2. Myself and Maurice were just [ involved, occupied ] in a serious discussion about books and such.

    [ engaged ]



  3. Don't let me [ interrupt, bother ] you.

    [ disturb ]



  4. Why are you giving me the secret [ sign ] to shut up?

    [ signal ]



  5. I am [ the leader ] of this department.

    [ the head ]



  6. Well, it's one of us. It's certainly not her. I'm going to [ resolve this ].

    [ sort this out ]



Sentence Building 문장 만들기 Construção de sentença Construcción de oraciones Побудова речень


Directions: Write sentences about the video clip using the words given. You can change the word form or add words, but you cannot change the word order.
Use a present time frame (tense).
( ) = optional   [ ] = necessary

Instrucciones: Escriba oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de la palabra o agregar palabras, pero no puede cambiar el orden de las palabras. Usa el tiempo presente.
( ) = opcional   [ ] = necesario

Instruções: Escreva frases sobre o videoclipe usando as palavras dadas. Você pode alterar a forma da palavra ou adicionar palavras, mas não pode alterar a ordem das palavras. Use o tempo presente.
( ) = opcional   [ ] = necessário

지시 : 주어진 단어를 사용하여 비디오 클립에 대한 문장을 씁니다. 어형을 변경하거나 단어를 추가할 수 있지만 어순은 변경할 수 없습니다. 현재 시제를 사용합니다.
( ) = 선택 사항   [ ] = 필수 사항

Інструкції: Напишіть речення про відеокліп, використовуючи подані слова. Ви можете змінювати форму слова або додавати слова, але не можете змінювати порядок слів.
Використовуйте теперішній час.
( ) = необов'язково   [ ] = обов'язково



Sentence 1

it / Jen / first / day / and / she / in / meeting / CEO

It is Jen's first day, and she is in a meeting with [the/her] CEO.



Sentence 2

Jen / write / she / lot / experience / computer / C.V.

Jen wrote (that) she [had/has] a lot of experience with computers [on/in] her C.V.



Sentence 3

CEO / decide / make / Jen / manager / IT / department

The CEO decides to make Jen the manager of the IT department.



Sentence 4

Moss / Roy / answer / phone / call / people / computer / problem

Moss and Roy are answering phone calls from people [with/who have] computer problems.



Sentence 5

when / Jen / enter / office / Roy / Moss / leave / and / walk / back

When Jen enters the office, Roy and Moss leave and walk back in.



Sentence 6

Roy / pretend / be / talk / literature / but / Moss / not / understand / what / Roy / say

Roy pretends to be talking about literature, but Moss doesn't understand what Roy is saying.



Sentence 7

Roy / fall / down / while / lean / chair / and / injure / head

Roy falls down while (he is) leaning on a chair(,) and (he) injures his head.



Sentence 8

Jen / tell / them / she / new / head / department

Jen tells them (that) she is the new head of the department.



Sentence 9

Roy / get / angry / because / he / think / he / head / department

Roy gets angry because he [thought/thinks] (that) he [was/is] the head of the department.



Listen & Repeat 듣고 따라하기 Ouça e repita Escuchar y repetir Слухайте і повторюйте


Directions: Play the audio clip and try to repeat what you hear. Click "Show" to see the text.

Instrucciones: Reproduce el clip de audio e intenta repetir lo que escuchas. Haga clic en "Show" para ver el texto.

Instruções: Reproduza o clipe de áudio e tente repetir o que você ouve. Clique em "Show" para ver o texto.

지시 사항 : 오디오 클립을 재생하고 들리는 내용을 반복해 보십시오. 텍스트를 보려면 "Show" 를 클릭하십시오.

Інструкції: Увімкніть аудіокліп і спробуйте повторити те, що чуєте. Натисніть "Show", щоб побачити текст.


Clip 1
0:00 / 0:00

I'm going to put you in IT.



Clip 2
0:00 / 0:00

Because you said on your C.V. you have a lot of experience with computers.



Clip 3
0:00 / 0:00

The people I'll be working with, what are they like?



Clip 4
0:00 / 0:00

Have you tried turning it off and on again?



Clip 5
0:00 / 0:00

You do know how a button works, don't you?



Clip 6
0:00 / 0:00

Wait a second. You said it was Tolstoy who said what?



Clip 7
0:00 / 0:00

When have you read Tolstoy?



Clip 8
0:00 / 0:00

What are you talking about? Who comes down? What people?



Clip 9
0:00 / 0:00

Is this my office?



Clip 10
0:00 / 0:00

I'm going to sort this out.



Discussion 논의 Questões de discussão Discusión Обговорення


  1. The CEO says Roy and Moss are nerds, but they are actually quite different from each other. How is each (Roy and Moss) a nerd? Which one is more nerdy?
  2. Why do you think Roy and Moss were so friendly when Jen first arrived? Why did their attitude change?
  3. Do you have any friends like Roy and Moss (nerdy friends)? Is the person more like Moss or more like Roy? How?
  4. Have you ever tried to help someone with an IT (computer) problem? What was the problem? Were you successful? How did you feel while trying to help him/her?
  5. Have you ever had to get IT help over the phone or online? What was the problem? Were you able to fix the problem?
  6. Jen exaggerated (lied) about her IT experience on her C.V.. How accurate is your C.V. (résumé)? What did you exaggerate? Is there anything that you lied about?

Script 대본 Roteiro Guion Сценарій


CEO: So!

Jen: So.

CEO: First day!

Jen: Yes.

CEO: Scary!

Jen: Yes.

CEO: So here you are.

Jen: Yes. Really looking forward to getting to grips with...

CEO: I'm going to put you in IT, because you said on your C.V. you have a lot of experience with computers.

Jen: I did say that on my C.V., yes. I have a lot of experience with the whole computer thing. You know, emails. Sending emails. Receiving emails. Deleting emails. Um... I could go on.

CEO: Do.

Jen: The web. Using mouse... mices. Using mice. Clicking, double clicking. The computer screen, of course. The keyboard. The bit that goes on the floor down there.

CEO: The hard drive?

Jen: Correct.

CEO: Uh-huh. Well, you certainly seem to know your stuff. That's settled. I've got a good feeling about you, Jen. And they need a new manager.

Jen: Fantastic. So the people I'll be working with, what are they like?

CEO: Standard nerds!



Roy: Hello, IT. Have you tried turning it off and on again? Okay, well, the button on the side, is it glowing? Yeah, you need to turn it on. The button turns it on. Yeah, you do know how a button works, don't you? No, not on clothes.

Moss: Hello, IT. Yeah-huh. Have you tried forcing an unexpected reboot?

Roy: Oh, really? Really? Well, why don't you come down here and make me, then? What? You think I'm afraid of you? I'm not afraid of you. You can come down here any time and I'll be waiting for you.

Roy: That told her.



Jen: Hello. Hello.

Roy: Yes, I believe it was Tolstoy who said... Oh, it seems we have a visitor. I'm sorry, myself and Maurice were just engaged in a serious discussion about books and such. We didn't hear you come in.

Moss: Wait a second. You said it was Tolstoy who said what?

Roy: Oh, never mind that now, Maurice.

Moss: When have you read Tolstoy?

Roy: Shut up, Maurice.

Moss: Why are you speaking in that weird voice? When did...? I don't remember this conversation at all.

Jen: Don't let me disturb you. I just wanted to come...

Roy: Oh, don't be silly, you never disturbed us.

Roy: Many people come down here to visit.

Moss: What are you talking about? Who comes down? What people? Why are you giving me the secret signal to shut up?

Roy: So, what can we do you for?

Jen: I'm the new head of this department. Is this my office?

Roy: Why...? What did she...? Did she just say what...? I am the head of this department.

Moss: I thought I was.

Roy: Well, it's one of us. It's certainly not her. I'm going to sort this out.

Watch Next 다음에 볼 Veja a seguir Ver siguiente Дивіться далі