Learn English with The IT Crowd

#3. The IT Team


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Published: 16 Apr 2021
Level 4 (B1+)   |   Time: 4:09
Accent: British

Roy, Moss and Jen have to learn to work together or risk losing their jobs.


Directions 이용안내 Direcciones Instruções Інструкції


  1. READ the VOCABULARY + BACKGROUND

    It is important to read the vocabulary and background before you watch the video. This will improve your ability to understand the video. It will also help you understand how the new vocabulary is used naturally.

  2. WATCH the VIDEO

    The first time you watch the video, just try to understand the overall situation.

  3. ANSWER the QUESTIONS

    First, try to answer all the questions from memory. Then rewatch the video and try to answer the questions that you missed.

  4. WATCH and READ the SCRIPT

    Watch the video again while you read the script. Reading and listening at the same time will help you hear each individual word and improve your listening accuracy.

  5. DO the ACTIVITIES

    There are several different activities that focus on listening accuracy, pronunciation, vocabulary, grammar, and sentence structure.

  1. LEA el VOCABULARIO y ANTECEDENTES.

    Es importante leer el vocabulario y los antecedentes antes de ver el video. Esto mejorará su capacidad para comprender el video. También le ayudará a comprender cómo se usa el nuevo vocabulario de forma natural.

  2. VER el VIDEO

    La primera vez que vea el video, intente comprender la situación general.

  3. RESPONDE a las PREGUNTAS

    Primero intente responder todas las preguntas de memoria. Luego, vuelva a ver el video e intente responder las preguntas que se perdió.

  4. MIRAR Y LEER

    Mire el video nuevamente mientras lee el guión. Leer y escuchar al mismo tiempo lo ayudará a escuchar cada palabra individual y mejorará su precisión auditiva.

  5. HACER LAS ACTIVIDADES

    Hay una serie de actividades diferentes que se centran en la precisión auditiva, la pronunciación, el vocabulario, la gramática y la estructura de las oraciones.

  1. 어휘와 배경 읽기

    비디오를 보기 전에 어휘와 배경을 읽는 것이 중요합니다. 이렇게 하면 비디오를 이해하는 능력이 향상됩니다. 또한 새로운 어휘가 어떻게 자연스럽게 사용되는지 이해하는데 도움이됩니다.

  2. 비디오 보기

    비디오를 처음 볼 때 전체 상황을 이해하려고 노력하세요.

  3. 문제에 답하기

    먼저 모든 질문에 답을 해보세요. 그런 다음 비디오를 다시보고 놓친 질문에 답해보세요.

  4. 비디오 보면서 대본 읽기

    대본을 읽는 동안 비디오를 다시 보세요. 읽기와 듣기를 동시에 하면 각각의 단어를 듣고, 듣기 정확도를 향상시킬 수 있습니다.

  5. 액티비티 하기

    듣기 정확도, 발음, 어휘, 문법 및 문장 구조에 초점을 맞춘 다양한 액티비티가 있습니다.

  1. LER o VOCABULÁRIO + FUNDO

    É importante ler o vocabulário e o histórico antes de assistir ao vídeo. Isso melhorará sua capacidade de entender o vídeo. Também ajudará você a entender como o novo vocabulário é usado naturalmente.

  2. ASSISTA ao VÍDEO

    Na primeira vez que assistir ao vídeo, tente entender a situação geral.

  3. RESPONDA às PERGUNTAS

    Primeiro, tente responder todas as perguntas de memória. Em seguida, assista novamente ao vídeo e tente responder às perguntas que você errou.

  4. ASSISTA e LEIA o SCRIPT

    Assista ao vídeo novamente enquanto lê o roteiro. Ler e ouvir ao mesmo tempo ajudará você a ouvir cada palavra individualmente e a melhorar sua precisão auditiva.

  5. FAÇA as ATIVIDADES

    Existem várias atividades diferentes que se concentram na precisão auditiva, pronúncia, vocabulário, gramática e estrutura da frase.

  1. ПРОЧИТАЙТЕ СЛОВНИК і ОСНОВНУ ІНФОРМАЦІЮ

    Важливо прочитати словник і основну інформацію перед переглядом відео. Це покращить вашу здатність розуміти відео. Це також допоможе вам зрозуміти, як нова лексика використовується природно.

  2. ПЕРЕГЛЯНЬТЕ ВІДЕО

    Коли дивитеся відео вперше, просто намагайтеся зрозуміти загальну ситуацію.

  3. ВІДПОВІДАЙТЕ НА ЗАПИТАННЯ

    Спочатку спробуйте відповісти на всі запитання з пам'яті. Потім перегляньте відео ще раз і спробуйте відповісти на запитання, які ви пропустили.

  4. ПЕРЕГЛЯНЬТЕ і ПРОЧИТАЙТЕ СЦЕНАРІЙ

    Перегляньте відео ще раз, читаючи сценарій. Читання і слухання одночасно допоможе вам почути кожне окреме слово і покращити точність сприйняття на слух.

  5. ВИКОНАЙТЕ ЗАВДАННЯ

    Існує кілька різних завдань, які зосереджені на точності сприйняття на слух, вимові, лексиці, граматиці та структурі речень.

Vocabulary 어휘 Vocabulário Vocabulario Словник


Check the words you already know. Marca las palabras que ya conoces. Marque as palavras que você já conhece. 이미 아는 단어에 체크하세요. Позначте слова, які ви вже знаєте.

  • ☐ ☐ ☐ tell on (s/o) phv. - to tell a boss (or parent, police) about the bad actions of (someone)
  • ☐ ☐ ☐ IT n. - information technology
  • ☐ ☐ ☐ escort v. - go with someone somewhere (accompany)
  • ☐ ☐ ☐ the premises n. - the location or building
  • ☐ ☐ ☐ recruitment n. - finding new people to join a company (or military)
  • ☐ ☐ ☐ (not) work out phv. - (not) be successful
  • ☐ ☐ ☐ like a house on fire exp. - very well
  • ☐ ☐ ☐ a voice activation system n. - a computer system that can take voice commands
  • ☐ ☐ ☐ pitch n. - the tone (high or low) of a sound
  • ☐ ☐ ☐ take me through exp. - show me, teach me
  • ☐ ☐ ☐ code n. - write computer programs
  • ☐ ☐ ☐ Manolos n. - an expensive brand of women's shoes [image] ESL Vocab - Manolos
  • ☐ ☐ ☐ defuse v. - reduce the anger or violence in a situation
  • ☐ ☐ ☐ beatings n. - being violently hit by someone
  • ☐ ☐ ☐ biweekly adv. - once every two weeks (twice per month) or two times every week Sorry! Sometimes English is crazy.

n. - noun,    v. - verb,    phv. - phrasal verb,    adj. - adjective,    exp. - expression



Background 배경 O fundo Antecedentes Контекст


picture picture picture
Jen Roy Moss
  • Roy and Moss are technical support people (IT experts) for a large company.
  • Jen has just been hired to work in this large company as the IT manager.
  • Jen doesn't know anything about computers.

Questions 문제 Questões Preguntas Запитання


  1. Roy and Moss plan to tell the CEO that Jen is unqualified to be their manager.
    True
    False

  2. The CEO fires all of the people on the fourth floor.
    True
    False

  3. The CEO fires all of the people on the security team.
    True
    False

  4. Moss tries to tell the CEO the truth.
    True
    False

  5. Roy tries to tell the CEO the truth.
    True
    False

  6. Roy set up a voice activation system on the CEO's computer.
    True
    False

  7. Jen admits that she knows nothing about computers.
    True
    False

  8. Jen can't understand what Moss says.
    True
    False

  9. Roy is excited to see the woman that visits the IT department.
    True
    False

  10. The woman is angry at Roy because they used to date.
    True
    False

  11. Jen likes the woman's shoes.
    True
    False

  12. The woman and Jen plan to meet again for lunch.
    True
    False

  13. This is the first time someone has come down to the IT department and beat Roy or Moss.
    True
    False

  14. Jen offers to help Moss and Roy deal with people.
    True
    False

Score:



Vocabulary Review 어휘 검토 Revisão de vocabulário Vocabulario revisión Огляд лексики


Directions: What expressions from the video have the same meaning as the highlighted expressions in the sentences below?

Instrucciones: ¿Qué expresiones del video tienen el mismo significado que las expresiones destacadas en las oraciones siguientes?

Instruções: Quais expressões do vídeo têm o mesmo significado que as expressões destacadas nas frases abaixo?

지시 사항: 아래 문장에서 강조된 표현과 같은 의미를 가진 표현을 영상에서 찾아보세요.

Інструкції: Які вирази з відео мають те саме значення, що й виділені вирази в реченнях нижче?


  1. I cannot believe you're going to [ report, snitch on ] me.

    [ tell on ]



  2. Everyone on floor four is fired. [ Accompany, Lead ] them from the [ building, property ]. And do it as a team.

    [ Escort ] [ premises ]



  3. We should leave now, because you're a busy man and we've [ used, wasted ] far too much of your time.

    [ taken up ]



  4. It might take a little while to get the [ tone ] right on the voice, but [ anyways, that not withstanding ], [ proceed, begin ].

    [ pitch ] [ anyways, nonetheless ] [ go ahead ]



  5. For example, Moss, you could [ explain step by step ] what you're doing right now.

    [ take me through ]



  6. [ It would be my pleasure ]. I'm just working on a very simple piece of programming code.

    [ I would be delighted ]



  7. You just [ calmed down ] that entire situation.

    [ defused ]



  8. They're fairly regular, the beatings, yes. I'd say we're on a [ twice a month, once every two weeks ] beating.

    [ biweekly ]



Sentence Building 문장 만들기 Construção de sentença Construcción de oraciones Побудова речень


Directions: Write sentences about the video clip using the words given. You can change the word form or add words, but you cannot change the word order.
Use a present time frame (tense).
( ) = optional   [ ] = necessary

Instrucciones: Escriba oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de la palabra o agregar palabras, pero no puede cambiar el orden de las palabras. Usa el tiempo presente.
( ) = opcional   [ ] = necesario

Instruções: Escreva frases sobre o videoclipe usando as palavras dadas. Você pode alterar a forma da palavra ou adicionar palavras, mas não pode alterar a ordem das palavras. Use o tempo presente.
( ) = opcional   [ ] = necessário

지시 : 주어진 단어를 사용하여 비디오 클립에 대한 문장을 씁니다. 어형을 변경하거나 단어를 추가할 수 있지만 어순은 변경할 수 없습니다. 현재 시제를 사용합니다.
( ) = 선택 사항   [ ] = 필수 사항

Інструкції: Напишіть речення про відеокліп, використовуючи подані слова. Ви можете змінювати форму слова або додавати слова, але не можете змінювати порядок слів.
Використовуйте теперішній час.
( ) = необов'язково   [ ] = обов'язково



Sentence 1

they / in / CEO / office / so / Roy / Moss / can / report / Jen / know / nothing / computer

They are in the CEO's office so (that) Roy and Moss can report (that) Jen knows nothing about computers.



Sentence 2

CEO / receive / phone / call / and / then / fire / everyone / fourth / floor / because / they / not / work / team

The CEO receives a phone call and then fires everyone on the fourth floor because they cannot work as a team.



Sentence 3

Roy / quick / change / situation / by / pretend / everything / fine

Roy quickly changes the situation by pretending (that) everything is fine.



Sentence 4

afterward / Jen / final / admit / she / know / nothing / computer / and / feel / useless / in / job

Afterward, Jen finally admits (that) she knows nothing about computers and feels useless in her job.



Sentence 5

woman / arrive / and / physical / attack / Roy / for / rude / her

A woman arrives and physically attacks Roy for being rude to her.



Sentence 6

Roy / *surmise / he / talk / her / phone / early

Roy surmises (that) he talked to her on the phone earlier.

* surmise: guess bases on evidence




Sentence 7

Jen / defuse / situation / by / compliment / woman / shoe

Jen defuses the situation by complimenting the woman’s shoes.

Jen defuses the situation by complimenting the woman on her shoes.



Sentence 8

in / end / Jen / realize / strength / deal / people / and / offer / help / Roy / Moss / as / people / person

In the end, Jen realizes (that) her strength is dealing with people and offers to help Roy and Moss as a people person.




Directions: Play the audio clip and try to repeat what you hear. Click "Show" to see the text.

Instrucciones: Reproduce el clip de audio e intenta repetir lo que escuchas. Haga clic en "Show" para ver el texto.

Instruções: Reproduza o clipe de áudio e tente repetir o que você ouve. Clique em "Show" para ver o texto.

지시 사항 : 오디오 클립을 재생하고 들리는 내용을 반복해 보십시오. 텍스트를 보려면 "Show" 를 클릭하십시오.

Інструкції: Увімкніть аудіокліп і спробуйте повторити те, що чуєте. Натисніть "Show", щоб побачити текст.


Clip 1
0:00 / 0:00

I cannot believe you're going to tell on me.



Clip 2
0:00 / 0:00

(There's) no room for people who can't act in a team on my team.



Clip 3
0:00 / 0:00

Well, if you can't work as a team, you're all fired.



Clip 4
0:00 / 0:00

Remember, you're a team and if you can't act as a team, you're fired too.



Clip 5
0:00 / 0:00

Get them to look for a security team that can work as a team.



Clip 6
0:00 / 0:00

They may have to escort the current security team from the building for not acting like a team.



Clip 7
0:00 / 0:00

So what do you want to tell me?



Clip 8
0:00 / 0:00

Jen, could you just get the door for me there?



Clip 9
0:00 / 0:00

So why did you come here in the first place?



Clip 10
0:00 / 0:00

I think you're going to enjoy it.



Clip 11
0:00 / 0:00

You obviously don't know anything about computers.



Clip 12
0:00 / 0:00

You could take me through what you're doing right now.



Clip 13
0:00 / 0:00

Hello, there, little lady. How can I help you? I'm Roy.



Clip 14
0:00 / 0:00

Does that happen a lot?



Discussion 논의 Questões de discussão Discusión Обговорення


  1. Jen plans to help Roy and Moss with their people problems. What do you think her plan is? How will she help them?
  2. How would you help Roy and Moss with their people skills? What advice would you give them?
  3. Do you think a manager needs to have all the technical skills of the people that she/he manages? (i.e. Does an IT manager need to be a good programmer? Does a school principal/director need to be a good teacher?) Why?
  4. Rank these qualities in order from most to least important when hiring someone: effort, experience, intelligence, skill, teamwork.
    How important is teamwork? Is there any quality that is missing from this list?
  5. Have you ever seen a (physical) fight in your school or work place? What started the fight? What happened? What happened after the fight?
  6. What is your favorite brand of shoes? Why?

Script 대본 Roteiro Guion Сценарій


Jen: I cannot believe you're going to tell on me. You're like a pair of horrible old women.

Moss: What did she say?

Roy: She said we're like horrible old women.

Moss: She didn't?

CEO: Hey, guys. I hear you've got something to tell me.

Roy: Yes, well, it's like this.

CEO: Look at you. My IT team.

Roy: Yeah.

CEO: Team players, each and every one of you.

Roy: Yeah, well, she...

CEO: There's no room for people who can't act in a team on my team. Excuse me. Hello.

CEO: What? Well, if you can't work as a team, you're all fired. That's it. You heard me. Fired. Get your things and go.

CEO: Hello, Security. Everyone on floor four is fired. Escort them from the premises. And do it as a team. Remember, you're a team and if you can't act as a team, you're fired too.

CEO: Dawn, get on to Recruitment. Get them to look for a security team that can work as a team. They may have to escort the current team from the building for not acting like a team.

CEO: Team. Team, team, team, team, team. I even love saying the word "team". So what do you want to tell me?

Moss: Well, it's just not working out.

Roy: He's joking.

Moss: But you said...

CEO: Not working out?

Roy: Oh, no. We are getting on like a big house on fire.

Moss: My ear is getting hot.

Roy: No. You know what? We should leave now, because you're a busy man and we've taken up far too much of your time. Jen, could you get the door for me there?

Jen: Absolutely, Roy.

CEO: Why did you come here in the first place?

Roy: We set up a voice-activation system on your computer. I think you're going to enjoy it. It might take a little while to get the pitch right on the voice, but nonetheless, go ahead. Thank you very much. Bye-bye.

CEO: Thank you. How exciting. Hello. Hello, computer. Hello. Hello. Hello, computer.


Roy: I mean, what good are you? You obviously don't know anything about computers.

Jen: No. But, OK, but I can learn, you know. I mean, for example, Moss, you could take me through what you're doing right now.

Moss: I'd be delighted. I'm just working on a very simple piece of programming code.

Jen: I see. Oh, God, no, I'm lying again. I didn't understand any of that. I don't know anything about computers. I mean, I'm absolutely useless to you. I might as well pack up and go home.

Woman: Hi. Is Roy around?

Roy: Hello, there, little lady. Are you lost? How can I help you? I'm Roy.

Woman: Oh! You wanted me to come down? Huh? Well, here I am.

Roy: Not the face! Not the face!

Woman: Well, maybe this will teach you to treat people with a little bit of respect!

Roy: Is there any chance we spoke on the phone earlier?

Jen: Oh, my God. Are those Manolos?

Woman: Oh, yes.

Jen: They are gorgeous. Were they expensive?

Woman: No. No, no, no. Got them in the sale.

Jen: Oh, God. Clever you. I'm never lucky enough to get a bargain like that.

Woman: Well, I should take you shopping.

Jen: That would be fantastic.

Woman: I'm upstairs.

Jen: I'll give you a call.

Woman: Nice to meet you. Take care.

Roy: Nice meeting you.

Moss: Chairman Wow. You just defused that entire situation.

Jen: What situation? Oh, that. Yeah. Oh, my God. Does that happen a lot?

Moss: They're fairly regular, the beatings, yes. I'd say we're on a biweekly beating.

Roy: Oh, it's not all that bad.

Moss: Come on, Roy. It's pretty bad.

Jen: Maybe I could help with this. You know, I mean, I'm a people person, and people like you need a person to deal with people - a people person like me.

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