Learn English with Pearson Business Partner

4.3.3 A Smooth Meeting


EZ TV icon
Published: 6.08.2025
Level 2   |   Time: 2:07
Accent: British, American

Shaun introduces the concept of reverse coaching to the junior staff (again).
You can buy the textbook for these videos on [ Amazon ] or on [ the Pearson website].


triangle Directions 목표 Direcciones Instruções


  1. READ the VOCABULARY + BACKGROUND

    It is important to read the vocabulary and background before you watch the video. This will improve your ability to understand the video. It will also help you understand how the new vocabulary is used naturally.

  2. WATCH the VIDEO

    The first time you watch the video, just try to understand the overall situation.

  3. ANSWER the QUESTIONS

    First, try to answer all the questions from memory. Then rewatch the video and try to answer the questions that you missed.

  4. WATCH and READ the SCRIPT

    Watch the video again while you read the script. Reading and listening at the same time will help you hear each individual word and improve your listening accuracy.

  5. DO the ACTIVITIES

    There are several different activities that focus on listening accuracy, pronunciation, vocabulary, grammar, and sentence structure.

  1. LEA el VOCABULARIO y ANTECEDENTES.

    Es importante leer el vocabulario y los antecedentes antes de ver el video. Esto mejorará su capacidad para comprender el video. También le ayudará a comprender cómo se usa el nuevo vocabulario de forma natural.

  2. VER el VIDEO

    La primera vez que vea el video, intente comprender la situación general.

  3. RESPONDE a las PREGUNTAS

    Primero intente responder todas las preguntas de memoria. Luego, vuelva a ver el video e intente responder las preguntas que se perdió.

  4. MIRAR Y LEER

    Mire el video nuevamente mientras lee el guión. Leer y escuchar al mismo tiempo lo ayudará a escuchar cada palabra individual y mejorará su precisión auditiva.

  5. HACER LAS ACTIVIDADES

    Hay una serie de actividades diferentes que se centran en la precisión auditiva, la pronunciación, el vocabulario, la gramática y la estructura de las oraciones.

  1. 어휘와 배경 읽기

    비디오를 보기 전에 어휘와 배경을 읽는 것이 중요합니다. 이렇게 하면 비디오를 이해하는 능력이 향상됩니다. 또한 새로운 어휘가 어떻게 자연스럽게 사용되는지 이해하는데 도움이됩니다.

  2. 비디오 보기

    비디오를 처음 볼 때 전체 상황을 이해하려고 노력하세요.

  3. 문제에 답하기

    먼저 모든 질문에 답을 해보세요. 그런 다음 비디오를 다시보고 놓친 질문에 답해보세요.

  4. 비디오 보면서 대본 읽기

    대본을 읽는 동안 비디오를 다시 보세요. 읽기와 듣기를 동시에 하면 각각의 단어를 듣고, 듣기 정확도를 향상시킬 수 있습니다.

  5. 액티비티 하기

    듣기 정확도, 발음, 어휘, 문법 및 문장 구조에 초점을 맞춘 다양한 액티비티가 있습니다.

  1. LER o VOCABULÁRIO + FUNDO

    É importante ler o vocabulário e o histórico antes de assistir ao vídeo. Isso melhorará sua capacidade de entender o vídeo. Também ajudará você a entender como o novo vocabulário é usado naturalmente.

  2. ASSISTA ao VÍDEO

    Na primeira vez que assistir ao vídeo, tente entender a situação geral.

  3. RESPONDA às PERGUNTAS

    Primeiro, tente responder todas as perguntas de memória. Em seguida, assista novamente ao vídeo e tente responder às perguntas que você errou.

  4. ASSISTA e LEIA o SCRIPT

    Assista ao vídeo novamente enquanto lê o roteiro. Ler e ouvir ao mesmo tempo ajudará você a ouvir cada palavra individualmente e a melhorar sua precisão auditiva.

  5. FAÇA as ATIVIDADES

    Existem várias atividades diferentes que se concentram na precisão auditiva, pronúncia, vocabulário, gramática e estrutura da frase.

triangle Vocabulary 어휘 Vocabulário Vocabulario


  • ☐ ☐ ☐ the go-ahead [n] - official permission to start something
  • ☐ ☐ ☐ input [n] - ideas, advice, opinions
  • ☐ ☐ ☐ finalize [v] - agree on the last details of something
  • ☐ ☐ ☐ a tech guru [n] - a person who knows a lot about technology
  • ☐ ☐ ☐ a fair point [exp] - a reasonable or valid idea
  • ☐ ☐ ☐ fit it into your schedule [exp] - find time for something in a busy plan
  • ☐ ☐ ☐ qualified [adj] - having the right skills, knowledge, or experience
  • ☐ ☐ ☐ I take your point. [exp] - I understand what you’re saying.
  • ☐ ☐ ☐ have a point [exp] - say something that is logical

[n] - noun,  [v] - verb,  [phv] - phrasal verb,  [adj] - adjective,  [exp] - expression



triangle Background 배경 O fundo Antecedentes


Shaun from Pearson Thiago from Pearson Jasmine from Pearson
Shaun Thiago Jasmine

  • TGC is an HR consultancy firm based in Dublin, Ireland
  • Shaun is a senior consultant.
  • Jasmine, Thiago, Mike, and Ethan are in junior positions.
  • Shaun is introducing a new program called reverse coaching to the junior staff.

triangle Questions 문제 Questões Preguntas


  1. Lyanna is still not sure about the new coaching program.
    True
    False

  2. Thiago is concerned about whether they have enough time.
    True
    False

  3. Jasmine thinks they might not be qualified to coach the directors.
    True
    False

  4. Shaun suggests some basic training for the coaching program.
    True
    False

  5. Mike suggests changing the name to tech coaches.
    True
    False

  6. Mike wants to make sure they keep a formal working relationship.
    True
    False

  7. Ethan suggests that the directors might coach them in return.
    True
    False



triangle Dialogue Practice 대화 연습 Prática de Diálogo Práctica de diálogo


Directions: Practice reading the script. Then Hide parts of the conversation and try to repeat the script from memory.

Instrucciones: Practica leyendo el guion. Luego haz clic en Hide para ocultar algunas de las expresiones y trata de repetir la conversación de memoria.

Instruções:: Pratique lendo o roteiro. Em seguida, clique em Ocultar para esconder algumas das expressões e tente repetir a conversa de memória.

지시 사항 : 스크립트를 읽는 연습을 하세요. 그런 다음 Hide 를 클릭하여 일부 표현을 숨기고 대화를 기억해서 반복해 보세요.



  • Shaun:
    Now, we already have the go-ahead from Lyanna, but I'd like to get your input before we finalize anything.


    So, what does everybody think? Thiago, you're our tech guru. What are your thoughts on this?
  • Thiago:
    Will we have time for it?
  • Shaun:
    Okay. It's a fair point. We'll figure out a way to fit it into your schedules. Any other thoughts?
  • Jasmine:
    We're not trained coaches. Are we qualified to be doing this?
  • Shaun:
    Hmmm. I take your point. How about we arrange some kind of training for you? Just the basics. It shouldn't be too hard.


    Mike, you haven’t said anything so far. I’d like to hear what you think.
  • Mike:
    Why don’t we call it tech assistance instead of coaching? It sounds more informal, more comfortable.
  • Shaun:
    Hmm, you may have a point. Jasmine, what do you think of Mike’s idea?
  • Jasmine:
    I like it. Tech assistance. It sounds fun.
  • Shaun:
    It will be!
  • Shaun:
    Does anyone have anything else they’d like to add before we move on?
  • Ethan:
    If we’re going to be coaching the directors, maybe they could coach us too. They could teach us a lot about the business.
  • Jasmine:
    That’s a great idea. We’re helping them. They’re helping us.
  • Shaun:
    Okay, I’ll mention it to Lyanna. Right. Well, thanks for your input, everybody.


    Now, we just have to decide which directors you’re working with. Graham? Anybody?



triangle Sentence Building 문장 만들기 Construção de sentença Construcción de oraciones


Directions: Write sentences about the video clip using the words given. You can change the word form or add words, but you cannot change the word order. Use a present time frame (tense).
( ) = optional   [ ] = necessary

Instrucciones: Escriba oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de la palabra o agregar palabras, pero no puede cambiar el orden de las palabras. Usa el tiempo presente.

Instruções: Escribe oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de las palabras o agregar palabras, pero no puede cambiar el orden de las palabras. Usa tiempo presente.

지시 : 주어진 단어를 사용하여 비디오 클립에 대한 문장을 씁니다. 어형을 변경하거나 단어를 추가할 수 있지만 어순은 변경할 수 없습니다. 현재 시제를 사용합니다.



Sentence 1

although / Shaun / have / go-ahead / Lyanna / he / want / input / junior / staff / before / finalize / plan


Although Shaun has the go-ahead from Lyanna, he wants (some) input from the junior staff before finalizing the plan.
Although Shaun has the go-ahead from Lyanna, he wants (some) input from the junior staff before he finalizes the plan.



Sentence 2

Thiago / ask / they / will / have / enough / time / do / it


Thiago asks [if/whether] they will have enough time to do it.



Sentence 3

Shaun / promise / find / way / fit / it / their / schedule


Shaun promises to find a way to fit it into their schedules.



Sentence 4

Jasmine / wonder / they / qualified / be / coach


Jasmine wonders [if/whether] they are qualified to be coaches.



Sentence 5a

Shaun / offer / provide / basic / train / help / them / feel / more / prepare


Shaun offers to provide (some) basic training (in order) to help them feel more prepared.



Sentence 5b

Shaun / offer / provide / them / basic / train / help / them / feel / more / prepare


Shaun offers to provide them with (some) basic training (in order) to help them (to) feel more prepared.



Sentence 6

Mike / propose / call / it / tech / assistance / instead / coaching / make / it / sound / less / formal


Mike proposes calling it "tech assistance" instead of "coaching" (in order) to make it sound less formal.



Sentence 7

Jasmine / agree / say / new / name / sound / fun


Jasmine agrees and says the new name sounds fun.
Jasmine agrees, saying the new name sounds fun.



Sentence 8

Ethan / want / know / director / could / also / teach / them / about / business / return


Ethan wants to know [if/whether] the directors could also teach them about (the) business in return.



Sentence 9

Shaun / thank / everyone / their / input / and / wrap / up / meeting


Shaun thanks everyone for their input and wraps up the meeting.



triangle Listen & Repeat 듣고 따라하기 Ouça e repita Escuchar y repetir


Directions: Play the audio clip and try to repeat what you hear. Click "Show" to see the text.

Instrucciones: Reproduce el clip de audio e intenta repetir lo que escuchas. Haga clic en "Show" para ver el texto.

Instruções: Reproduzca el clip de audio e intente repetir lo que escucha. Haga clic en "Mostrar" para ver el texto.

지시 사항 : 오디오 클립을 재생하고 들리는 내용을 반복해 보십시오. 텍스트를 보려면 "Show" 를 클릭하십시오.


Clip 1

Now, we already have the go-ahead from Lyanna.



Clip 2

I'd like to get your input before we finalize anything.



Clip 3

You're our tech guru. What are your thoughts on this?



Clip 4

We'll figure out a way to fit it into your schedules.



Clip 5

We're not trained coaches. Are we qualified to be doing this?



Clip 6

How about we arrange some kind of training for you?



Clip 7

Just the basics. It shouldn't be too hard.



Clip 8

You haven’t said anything so far. I’d like to hear what you think.



Clip 9

Why don’t we call it tech assistance instead of coaching?



Clip 10

Does anyone have anything else they’d like to add before we move on?



Clip 11

If we’re going to be coaching the directors, maybe they could coach us too.



Clip 12

They could teach us a lot about the business.



Clip 13

Now, we just have to decide which directors you’re working with.



triangle Discussion 논의 Questões de discussão Discusión


  1. How would you describe Shaun’s leadership style in this meeting?
    ↪ Use: Shaun’s leadership style seemed...
    ↪ Use: Shaun was very ... in this video.
  2. Which style do you prefer—this video or the previous video? Why?
    ↪ Use: I like his style in this video because...
    ↪ Use: I prefer his style in the previous video because...
    ↪ Use: I think he was better in [this/the previous] one because...
  3. Mike wants to call it “tech assistance” instead of “coaching.” Which name do you prefer? Why?
    ↪ Use: I like “XXX” more because...
    ↪ Use: "XXX" sounds better to me because...
    ↪ Use: To me, “XXXX” sounds more professional. "XXX" seems a little less businesslike because...
  4. How would you feel coaching your boss? Would you feel comfortable or uncomfortable?
    ↪ Use: I think I would feel uncomfortable because...
    ↪ Use: I would feel okay if...
    ↪ Use: I think it would be okay, but...
  5. What is most important in a team: good skills, a good attitude, or good communication?
    ↪ Use: In my opinion, XXX is most important because...
    ↪ Use: From my experience, XXX is most important because...
    ↪ Use: They are all important, but I guess XXX is a little more important. One reason is...

triangle Script 대본 Roteiro Guion


Shaun: Now, we already have the go-ahead from Lyanna, but I'd like to get your input before we finalize anything. So, what does everybody think? Thiago, you're our tech guru. What are your thoughts on this?

Thiago: Will we have time for it?

Shaun: Okay. It's a fair point. We'll figure out a way to fit it into your schedules. Any other thoughts?

Jasmine: We're not trained coaches. Are we qualified to be doing this?

Shaun: Hmmm. I take your point. How about we arrange some kind of training for you? Just the basics. It shouldn't be too hard.

Shaun: Mike, you haven’t said anything so far. I’d like to hear what you think.

Mike: Why don’t we call it tech assistance instead of coaching? It sounds more informal, more comfortable.

Shaun: Hmm, you may have a point. Jasmine, what do you think of Mike’s idea?

Jasmine: I like it. Tech assistance. It sounds fun.

Shaun: It will be!


Shaun: Does anyone have anything else they’d like to add before we move on?

Ethan: If we’re going to be coaching the directors, maybe they could coach us too. They could teach us a lot about the business.

Jasmine: That’s a great idea. We’re helping them. They’re helping us.

Shaun: Okay, I’ll mention it to Lyanna. Right. Well, thanks for your input, everybody. Now, we just have to decide which directors you’re working with. Graham? Anybody?

square Watch Next 다음에 볼 Veja a seguir Ver siguiente