Learn English with The IT Crowd

#2. Jen the Computer Expert


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Published: 13 Apr 2017   [ UPDATED MAR 2026 ]
Level 4 (B1+)   |   Time: 4:28
Accent: British

Roy and Moss try to prove that Jen doesn't know anything about computers.


Directions 이용안내 Direcciones Instruções Інструкції


  1. READ the VOCABULARY + BACKGROUND

    It is important to read the vocabulary and background before you watch the video. This will improve your ability to understand the video. It will also help you understand how the new vocabulary is used naturally.

  2. WATCH the VIDEO

    The first time you watch the video, just try to understand the overall situation.

  3. ANSWER the QUESTIONS

    First, try to answer all the questions from memory. Then rewatch the video and try to answer the questions that you missed.

  4. WATCH and READ the SCRIPT

    Watch the video again while you read the script. Reading and listening at the same time will help you hear each individual word and improve your listening accuracy.

  5. DO the ACTIVITIES

    There are several different activities that focus on listening accuracy, pronunciation, vocabulary, grammar, and sentence structure.

  1. LEA el VOCABULARIO y ANTECEDENTES.

    Es importante leer el vocabulario y los antecedentes antes de ver el video. Esto mejorará su capacidad para comprender el video. También le ayudará a comprender cómo se usa el nuevo vocabulario de forma natural.

  2. VER el VIDEO

    La primera vez que vea el video, intente comprender la situación general.

  3. RESPONDE a las PREGUNTAS

    Primero intente responder todas las preguntas de memoria. Luego, vuelva a ver el video e intente responder las preguntas que se perdió.

  4. MIRAR Y LEER

    Mire el video nuevamente mientras lee el guión. Leer y escuchar al mismo tiempo lo ayudará a escuchar cada palabra individual y mejorará su precisión auditiva.

  5. HACER LAS ACTIVIDADES

    Hay una serie de actividades diferentes que se centran en la precisión auditiva, la pronunciación, el vocabulario, la gramática y la estructura de las oraciones.

  1. 어휘와 배경 읽기

    비디오를 보기 전에 어휘와 배경을 읽는 것이 중요합니다. 이렇게 하면 비디오를 이해하는 능력이 향상됩니다. 또한 새로운 어휘가 어떻게 자연스럽게 사용되는지 이해하는데 도움이됩니다.

  2. 비디오 보기

    비디오를 처음 볼 때 전체 상황을 이해하려고 노력하세요.

  3. 문제에 답하기

    먼저 모든 질문에 답을 해보세요. 그런 다음 비디오를 다시보고 놓친 질문에 답해보세요.

  4. 비디오 보면서 대본 읽기

    대본을 읽는 동안 비디오를 다시 보세요. 읽기와 듣기를 동시에 하면 각각의 단어를 듣고, 듣기 정확도를 향상시킬 수 있습니다.

  5. 액티비티 하기

    듣기 정확도, 발음, 어휘, 문법 및 문장 구조에 초점을 맞춘 다양한 액티비티가 있습니다.

  1. LER o VOCABULÁRIO + FUNDO

    É importante ler o vocabulário e o histórico antes de assistir ao vídeo. Isso melhorará sua capacidade de entender o vídeo. Também ajudará você a entender como o novo vocabulário é usado naturalmente.

  2. ASSISTA ao VÍDEO

    Na primeira vez que assistir ao vídeo, tente entender a situação geral.

  3. RESPONDA às PERGUNTAS

    Primeiro, tente responder todas as perguntas de memória. Em seguida, assista novamente ao vídeo e tente responder às perguntas que você errou.

  4. ASSISTA e LEIA o SCRIPT

    Assista ao vídeo novamente enquanto lê o roteiro. Ler e ouvir ao mesmo tempo ajudará você a ouvir cada palavra individualmente e a melhorar sua precisão auditiva.

  5. FAÇA as ATIVIDADES

    Existem várias atividades diferentes que se concentram na precisão auditiva, pronúncia, vocabulário, gramática e estrutura da frase.

  1. ПРОЧИТАЙТЕ СЛОВНИК і ОСНОВНУ ІНФОРМАЦІЮ

    Важливо прочитати словник і основну інформацію перед переглядом відео. Це покращить вашу здатність розуміти відео. Це також допоможе вам зрозуміти, як нова лексика використовується природно.

  2. ПЕРЕГЛЯНЬТЕ ВІДЕО

    Коли дивитеся відео вперше, просто намагайтеся зрозуміти загальну ситуацію.

  3. ВІДПОВІДАЙТЕ НА ЗАПИТАННЯ

    Спочатку спробуйте відповісти на всі запитання з пам'яті. Потім перегляньте відео ще раз і спробуйте відповісти на запитання, які ви пропустили.

  4. ПЕРЕГЛЯНЬТЕ і ПРОЧИТАЙТЕ СЦЕНАРІЙ

    Перегляньте відео ще раз, читаючи сценарій. Читання і слухання одночасно допоможе вам почути кожне окреме слово і покращити точність сприйняття на слух.

  5. ВИКОНАЙТЕ ЗАВДАННЯ

    Існує кілька різних завдань, які зосереджені на точності сприйняття на слух, вимові, лексиці, граматиці та структурі речень.

Vocabulary 어휘 Vocabulário Vocabulario Словник


Check the words you already know. Marca las palabras que ya conoces. Marque as palavras que você já conhece. 이미 아는 단어에 체크하세요. Позначте слова, які ви вже знаєте.

  • ☐ ☐ ☐ to say the least exp. - without any exaggeration (to put it mildly)
  • ☐ ☐ ☐ an oddball n. - a strange person
  • ☐ ☐ ☐ a ZX81 n. - an old computer (from 1981)
  • ☐ ☐ ☐ cool down phv. - make cool or cold
  • ☐ ☐ ☐ get rid of v. - make go away
  • ☐ ☐ ☐ Hit me. exp. - Tell me. I am ready.
  • ☐ ☐ ☐ slightly adv. - a little
  • ☐ ☐ ☐ a scheme n. - a large, complex plan
  • ☐ ☐ ☐ a load of bollocks exp. - a bunch of lies
  • ☐ ☐ ☐ pick up on (something) phv. - notice (something)
  • ☐ ☐ ☐ make something up phv. - create a story, lie
  • ☐ ☐ ☐ admit v. - confess to be true
  • ☐ ☐ ☐ undermine v. - lessen the power or ability of someone
  • ☐ ☐ ☐ this round n. - this part of our competition
  • ☐ ☐ ☐ slip up phv. - make a mistake
  • ☐ ☐ ☐ without a shadow of a doubt exp. - 100% sure
  • ☐ ☐ ☐ plug in phv. - connect a device to power or electricity
  • ☐ ☐ ☐ sweet cheeks n. - girl (not respectful, not polite)

n. - noun,    v. - verb,    phv. - phrasal verb,    adj. - adjective,    exp. - expression



Background 배경 O fundo Antecedentes Контекст


picture picture picture
Jen Roy Moss
  • Roy and Moss are technical support people (IT experts) for a large company.
  • Jen has just been hired to work in this large company as the IT manager.
  • The CEO of the company is a man named Denholm.

Questions 문제 Questões Preguntas Запитання


  1. Jen is talking to the CEO (Denholm) on the phone.
    True
    False

  2. Jen's phone has already been connected.
    True
    False

  3. Roy is seriously injured.
    True
    False

  4. Moss thinks that Jen is strange.
    True
    False

  5. Moss uses water to cool down his ear.
    True
    False

  6. Moss made three cups of tea for himself.
    True
    False

  7. Moss has several pairs of glasses.
    True
    False

  8. Moss is excited after he hears Roy's plan.
    True
    False

  9. Roy says a bunch of nonsense about computers to Jen.
    True
    False

  10. Jen's computer is not plugged in.
    True
    False

  11. Roy and Moss are happy to have Jen as their manager.
    True
    False

Score:



Vocabulary Review 어휘 검토 Revisão de vocabulário Vocabulario revisión Огляд лексики


Directions: What expressions from the video have the same meaning as the highlighted expressions in the sentences below?

Instrucciones: ¿Qué expresiones del video tienen el mismo significado que las expresiones destacadas en las oraciones siguientes?

Instruções: Quais expressões do vídeo têm o mesmo significado que as expressões destacadas nas frases abaixo?

지시 사항: 아래 문장에서 강조된 표현과 같은 의미를 가진 표현을 영상에서 찾아보세요.

Інструкції: Які вирази з відео мають те саме значення, що й виділені вирази в реченнях нижче?


  1. She is quite the [ strange person ].

    [ oddball ]



  2. We definitely want to [ remove, eliminate ] her.

    [ get rid of ]



  3. Would [ plan, strategy ] be a better word? Although, that's just as exciting.

    [ scheme ]



  4. We go in, I [ invent, create ] a load of [ lies, nonsense ] about computers, and we'll see if she [ notices ] it.

    [ make up ] [ bollocks ] [ picks up on ]



  5. Will you stop trying to [ discredit ] me?

    [ undermine ]



  6. You will [ make a mistake ] one day and, believe you me, we will be there when you do.

    [ slip up ]



Sentence Building 문장 만들기 Construção de sentença Construcción de oraciones Побудова речень


Directions: Write sentences about the video clip using the words given. You can change the word form or add words, but you cannot change the word order.
Use a present time frame (tense).
( ) = optional   [ ] = necessary

Instrucciones: Escriba oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de la palabra o agregar palabras, pero no puede cambiar el orden de las palabras. Usa el tiempo presente.
( ) = opcional   [ ] = necesario

Instruções: Escreva frases sobre o videoclipe usando as palavras dadas. Você pode alterar a forma da palavra ou adicionar palavras, mas não pode alterar a ordem das palavras. Use o tempo presente.
( ) = opcional   [ ] = necessário

지시 : 주어진 단어를 사용하여 비디오 클립에 대한 문장을 씁니다. 어형을 변경하거나 단어를 추가할 수 있지만 어순은 변경할 수 없습니다. 현재 시제를 사용합니다.
( ) = 선택 사항   [ ] = 필수 사항

Інструкції: Напишіть речення про відеокліп, використовуючи подані слова. Ви можете змінювати форму слова або додавати слова, але не можете змінювати порядок слів.
Використовуйте теперішній час.
( ) = необов'язково   [ ] = обов'язково



Sentence 1

when / Moss / walk / Jen / office / she / pretend / talk / phone

When Moss walks into Jen's office, she pretends to be talking on the phone.



Sentence 2

Moss / offer / connect / Jen / phone

Moss offers to connect (up) Jen's phone.



Sentence 3

Jen / ask / Moss / leave / office / and / close / door

Jen asks Moss to leave [her/the] office and (to) close the door.



Sentence 4

Roy / have / bandage / wrap / around / head

Roy has a bandage wrapped around his head.



Sentence 5

when / Roy / suggest / Jen / not / know / anything / computer / Moss / drop / cup / tea

When Roy suggests (that) Jen [doesn't/might not/may not] know anything about computers, Moss drops his cup of tea.



Sentence 6

Jen / listen / Moss / Roy / through / door

Jen listens to Moss and Roy through the door.

Jen is listening to Moss and Roy through the door.



Sentence 7

Roy / tell / Moss / he / have / plan / prove / Jen / know / nothing / computer

Roy tells Moss (that) he has a plan to prove (that) Jen knows nothing about computers.

Roy tells Moss (that) he has a plan that will prove (that) Jen knows nothing about computers.



Sentence 8

Roy / want / tell / Jen / load / bollock / computer / see / if / she / pick / up / it

Roy wants to tell Jen a load of bollocks about computers (in order) to see if she picks up on it.



Sentence 9

Moss / disappoint / Roy / plan

Moss is disappointed in Roy's plan.



Sentence 10

when / Roy / ask / Jen / ridiculous / computer / question / Jen / say / he / made / all / up

When Roy asks Jen a ridiculous computer question, Jen says (that) he made it all up.



Sentence 11

while / Roy / accuse / Jen / know / nothing / computer / Moss / plug / computer

While Roy is accusing Jen of knowing nothing about computers, Moss plugs in her computer.




Directions: Play the audio clip and try to repeat what you hear. Click "Show" to see the text.

Instrucciones: Reproduce el clip de audio e intenta repetir lo que escuchas. Haga clic en "Show" para ver el texto.

Instruções: Reproduza o clipe de áudio e tente repetir o que você ouve. Clique em "Show" para ver o texto.

지시 사항 : 오디오 클립을 재생하고 들리는 내용을 반복해 보십시오. 텍스트를 보려면 "Show" 를 클릭하십시오.

Інструкції: Увімкніть аудіокліп і спробуйте повторити те, що чуєте. Натисніть "Show", щоб побачити текст.


Clip 1
0:00 / 0:00

Hello. I was just wondering, do you want me to connect up your phone?



Clip 2
0:00 / 0:00

The nurse said I didn't do myself any serious damage.



Clip 3
0:00 / 0:00

Oh, just water. Sometimes I get a hot ear, and this helps cool it down.



Clip 4
0:00 / 0:00

Did you notice how she didn't even get excited when she saw this original ZX81?



Clip 5
0:00 / 0:00

It's almost as if she doesn't know anything about computers.



Clip 6
0:00 / 0:00

A plan. Let me put on my slightly larger glasses.



Clip 7
0:00 / 0:00

Will that be enough time for me to get to know the plan?



Clip 8
0:00 / 0:00

You know what? I shouldn't have used the word plan.



Clip 9
0:00 / 0:00

Although that's just as exciting. I might even need these.



Clip 10
0:00 / 0:00

All I was going to say was...



Clip 11
0:00 / 0:00

And we'll see if she picks up on it.



Clip 12
0:00 / 0:00

Yes. I can see why you didn't want to use the word "plan".



Clip 13
0:00 / 0:00

Well, we were just wondering, now that you're "the boss"...



Clip 14
0:00 / 0:00

would you like us to access the data supplier and connect you up to the matrix?



Clip 15
0:00 / 0:00

You will slip up one day.



Clip 16
0:00 / 0:00

There will be some piece of evidence that will prove without any shadow of a doubt that you don't know anything about computers.



Discussion 논의 Questões de discussão Discusión Обговорення


  1. Why do you think Jen keeps lying to Roy and Moss?
  2. Why does Moss put on bigger glasses? What does it signify (mean)?
  3. Roy, Moss and Jen are all oddballs in their own way. How is each one unusual or unique? Which of the three is the most unusual?
  4. Which character do you identify most with? Which character is most similar to you?
  5. Jen has been put in charge of a department that she knows nothing about. If you were Jen, how would you try to deal with this situation? (You have to stay in this department!)
  6. Have you ever felt unqualified for a job? What job? Why did you feel unqualified? How did it go?
  7. When did you get your first computer (Your own computer!)? How old were you? What type of computer was it? Do you still have it?

Script 대본 Roteiro Guion Сценарій


Jen: Come in.

Jen: Yeah, Denholm. Yeah, yeah. No, no, no, no, no. No, they've been fine so far. Yeah. I think we're going to get on great. Yeah, I know. Alright, then. No, you take care. Alright. Yeah, I will, yeah. Okay, okay, take care. Take care. Okay, bye. Bye.

Jen: So, hello. What can I do you for, what can I do for you?

Moss: Hello. I was just wondering, do you want me to connect up your phone?

Jen: No, n-n-n-n-n-no, no, no. It's working. I was just talking to Denholm there.

Moss: But how?

Jen: Would you mind...? Would you mind closing the door for me?

Moss: Oh, yeah. Sure.

Jen: Yeah, from the other side.

Moss: Of course. Like this?

Jen: That's it.

Moss: With me on the...

Jen: Thanks.

Moss: Oh.

Moss: Are you alright?

Roy: Oh, yes, Moss, I'm fine. The nurse said I didn't do myself any serious damage.

Moss: I'm standing over here.

Roy: I know, I know. I'm joking. I'm fine. What are we going to do about her?

Moss: Well, I just went in and she was having a pretend conversation.

Roy: Really?

Moss: Yes. She's a little bit weird, to say the least.

Roy: What's that?

Moss: Oh, just water. Sometimes I get a hot ear, and this helps cool it down. She is quite the oddball. Did you notice how she didn't even get excited when she saw this original ZX81?

Roy: Yeah, that was weird. It's almost as if she doesn't know anything about computers.

Moss: What?

Roy: Look what you did.

Moss: Don't worry. That's why I always make two cups of tea. Anyway, what were we talking about?

Roy: Her not knowing anything about computers.

Moss: What?


Roy: We definitely want to get rid of her.

Moss: Agreed. Yeah.

Roy: Okay, so here's the plan.

Moss: A plan. Let me put on my slightly larger glasses. Okay, hit me.

Roy: Okay, we go in.

Moss: When?

Roy: You know, like, in a minute.

Moss: Will that be enough time for me to get to know the plan?

Roy: Yeah, you know what? I shouldn't have used the word "plan.". I've clearly gotten you overexcited.

Moss: Would scheme be a better word? Although, that's just as exciting. I might even need these.

Roy: All I was going to say was, we go in, I make up a load of bollocks about computers, and we'll see if she picks up on it.

Moss: Yes. I can see why you didn't want to use the word "plan."

Roy: Let me do the talking.

Moss: Alright.

Jen: Hang on, guys. How can I help?

Roy: Well, we were just wondering, now that you're "the boss", would you like us to access the data supplier and connect you up to the matrix?

Jen: You just made all that up.

Roy: You don't know anything about computers, admit it!

Jen: Will you stop trying to undermine me? Now get in there and do some work to do with com-pu-ters. I'll be in there in a minute to check up on you.

Roy: Okay, lady, you've won this round. But we can wait. You will slip up one day and, believe you me, we will be there when you do. There will be some piece of evidence that will prove without any shadow of a doubt that you don't know anything about computers.

Jen: What are you doing?

Moss: Plugging in your computer.

Roy: It might be something you say, or something you do, but when we notice it, and, believe me, we will notice it, it's going to be a long way down for you, sweet cheeks.

Moss: He'll realise in a second.

Roy: Ha!

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